If your iPad is PHYSICALLY damaged [cracked screen, etc], then it will probably have to be replaced. Per the iPad agreement there will be a charge for the repair – that’s handled through the business office [they’ll send an invoice later].
BEFORE you turn your iPad in, make sure [IF you can!]:
Transfer any pictures or videos you want to keep to Drive [Drive app, upload, select the pictures, click the blue checkmark at the top of the dialog]
Export and save to Drive or email to yourself any other documents [iMovies, for example]
TRIPLE_CHECK and make sure your Notability documents have been backed up to Drive.
Easiest way – open up Drive, look inside the Notability folder for the last thing you created.
If it isn’t there, go back into Notability and check settings to make surethe backup is actually setup
You can force a backup by creating a new Notability document – put something in it, and then going back to the Notability Library.
Then bring your iPad by the ARC [upper school] or the Cuddy Office [middle school].
It officially takes 3-5 school days to get one back to you – I try to get it done quicker.
Anywhere on campus, you can call up the print menu [look for the “export” icon – a rectangle with an arrow coming OUT of it] and you should be able to print. What printers are available depends on what network you are signed on to [Student, Staff, etc.]
You’ll see an indication that there is a System Update in the Settings App.
Go to Settings –> General–>Software Update.
If you are able to update, then do so – but PLUG IT IN FIRST. It will take anywhere from 10 minutes to 2 hours.
If you see a message about not having enough room, then you’ll have to clear out some data:
Open the Photos App. Delete anything you don’t want. Be ruthless! THEN, click ALBUMS, open up the “Recently Deleted” album, Click SELECT [on the top right], then DELETE ALL [top left]
Open up the Drive App. Click the menu icon – top left. Click “On Device“. For each file listed, click the Info button, find the slider “Keep on Device”, and turn it OFF.
iMovie – delete projects.
Garageband – delete songs.
Toontastic – delete projects there.
Swipe out of all active apps, and reboot the iPad. [Hold down the power button until the “Slide to Turn Off” gizmo pops up onscreen.]
Delete email accounts in Settings –> Mail. [a bit drastic, this one. You shouldn’t lose any emails or attachments.]
After each step, switch back to the settings app to see if there is enough room. If you are still at a loss, see Mr. Rule or Mrs. Brown in the ARC for additional suggestions.
Once you’ve made room, then update.
AFTER UPDATING:
You will see several screens – but not all of the ones listed below. What screens you see will change depending on which OS you started with, and which OS you ended with.
The first screen you’ll see – “Hello” is several different languages. Swipe to the Right to continue.Click Continue already!Next you will enter your iCloud password. IF YOU CANNOT REMEMBR IT, click “Skip This Step”.30-some screens of legalese. Agree to it. You have to, or you can’t use the iPad.YES, use Find My iPadFor now, DO NOT upgrade. There is very little reason to, is a bit of a hassle, and takes a while.Up to you – but I suggest that you do set one.Get Started already!
