Tag Archives: busted

iPads, Student

Busted iPad? Here’s what to do

What to do if your iPad looks like this

First:
Make sure your Notability notes are backed up to Drive.

Notability –> Gear icon [bottom left] –> Autobackup –> Google Drive –>Login –> File Format: PDF+RECORDING

Second:
Make sure your pix and vids are backed up to Google Drive

Google Photos –> [If you’ve never set it up, you’ll need to login and make some selections. Use your uncommon sense.] –> Click the top right icon. You should an indication that the backup is happening.

Third:
Bring the iPad to DS1 [or the ARC, if DS1 is closed].

A replacement iPad will be prepared for you. Keep an eye on the iPad Hospital to see when your replacement is ready.

Fourth:
You will be billed $100 – a “deductible” for the repairs.

That will come from the business office.

iPads, Student

What to do if your iPad needs to be repaired

These are the things MDS Tech does to prepare your iPad for replacement. During this eLearning season, the process needs to change.

Make sure you take care of these things, if your iPad is operational:

1) Confirm that Notability files are being backed up – in Notability, click the gear icon, bottom left. Select Autobackup, and make sure there’s a checkmark beside Google Drive.if there isn’t check it, login, and let the backups commence.

2) Fire up Google Photos. Make sure your photos and videos are backing up to Drive. Click the “hamburger menu” – the three horizontal lines at the top right.

3) if you have anything else that you’d like to keep – Textilus documents, iMovies, etc – find a way to stash them somewhere. You could send them to Drive, or email them to yourself. Each app has it’s own solution.

Then contact MDS Tech to arrange a time to meet in the ARC. We are working partly on campus and partly from home.

Note that the standard policies apply here – there is a $100 charge for the repairs [which usually cost much more than that]. The business office will send an invoice in due course.


Faculty, iPads, Student

Before turning in your busted iPad – things to do

If the iPad Guy has asked you to swap out your iPad, here is a list of things you need to do on your OLD iPad before turning it in.

If you can’t – because the screen is too damaged, etc. – then it’s possible you MIGHT lose some data. At the very least the process will be more inconvenient [as opposed to catastrophic].

  • Settings –> iCloud –> Backup. “BACKUP NOW”. Wait for it to complete – it will take a while.
  • Notability –> Settings [gear icon on the front screen]. Make SURE AutoUpdate is turned ON.
  • Drive –> Look inside the notability folder, make sure your latest notability stuff is there. Look inside the “Google Photos” folder – make sure your pix are there. If they aren’t, then manually copy them up to that folder [Plus icon, bottom right, select Photos album, click on the pictures that are missing, click the Blue Checkmark  to start the upload.]

Once this is done we can start working on your replacement iPad.