Category Archives: iPads

iPads

“Your Cookies are Disabled” – trying to login to Drive or Moodle

If you get a red error message telling you that your cookies are disabled – and this prevents you from getting into Moodle, Drive, or setting up Notability to backup your notes to Drive, here are some steps to take:

1: Try a different web browser. You have three: Safari, Chrome, Firefox.

2:  Do the iPad Reboot Dance

http://tech2.mountdesales.net/blog/2017/the-ipad-reboot-dance/

 

3. Clear your Cache and Cookies

http://tech2.mountdesales.net/blog/2016/ipads-clear-cache-and-cookies-in-web-browser/

4. Shutdown your ipad before leaving home.  Don’t start it back up until you are on-campus.

5. If ALL of that fails, select
Settings –> General –> Reset  –> Reset All Settings.

You should get message telling you that settings will be reset but no data will be lost. If you do NOT see that message, CANCEL – because you selected the wrong option.

 

Come by the ARC if you have any questions!

 

Faculty, iPads, Student

AppleID – Are you signed in?

If you are NOT signed in to your iCloud/AppleID account, then Find My iPad will NOT work. This might not seem like a big deal now, but will be when you misplace your iPad [ask the 10 students who have misplaced theirs this week] OR had theirs stolen out of their car [yes, it has happened].

So CHECK TO MAKE SURE YOU ARE LOGGED IN TO YOUR iCLOUD ACCOUNT. Here’s how:

If you running IOS 10:

Open up Settings

At the top left you will see one of two or three things:

AppleID is NOT signed in

If you see this, your iPad is NOT signed in. You should sign in RIGHT NOW – use your MDS email account and your Moodle password.

NOTE: If your moodle password does not have at least one uppercase latter, one lowercase letter, and one number, you should have modified your moodle password to make your AppleID password.

Switch the case of the first letter. If missing a number, add 1871 to the end of your moodle password.

If you have changed, or didn’t follow these instructions at the beginning, you’ll need to do the “reset password” dance.


If you see this then you are indeed signed in.

TWO-FACTOR AUTHENTICATION –> DON’T!

Click and say “NOT NOW”. Save yourself some headaches.

Click on the note about Two Factor Authentication, and click on “Not Now”. This will save you a lot of headaches.