Tag Archives: cache

iPads, Student

Sadlier Connect problems

If you are one of the “lucky” students who have a Sadlier assignment not loading on your iPad, please help out MDS Tech –  try the things listed below, and send an email to Mr. Rule or to Tech letting us know what worked and what didn’t.

This will help us research the problem. We’re working with Tech support to see if we can figure out what the solution is.

DO THIS ON A HOMEWORK ASSIGNMENT, not a test – because you are going to be loading it in multiple times. Let’s avoid as many headaches as possible!

• According to Sadlier tech support, try ROTATING your iPad to see if it will display the page correctly. Also, try pinching in/out [zooming in and out] – sometimes that will work.

• If the assignment won’t load at school, try to load it at home. Does that make a difference?

• Swipe out of all your apps, shutdown the iPad. Wait 20 seconds. Start it back up. Reload the assignment. Any difference?

• You have THREE browsers on your iPad – Chrome, Safari, Firefox. Once an assignment won’t load, try to load it right then in the other 2 browsers.

•Pick a browser. Clear the cache, then try to load the assignment again.

Safari: Settings –> Safari –> Scroll all the way down to the bottom of the right side and select “Clear History and Website Data”

Chrome:  Click the three dots icon at top right. Select Browsing History. At the bottom, click “CLEAR BROWSING DATA”. Make sure there are checkmarks on “Browsing History, “Cookies, Site Data” and “Cached Images and Files”. Click the Clear Browsing History button at the bottom.

Firefox: Click the “hamburger menu” – the 3 horizontal parallel lines at the top right. Select Settings –>  Clear Private Data . Turn all sliders on [blue], and click Clear Private Data.

 

iPads

“Your Cookies are Disabled” – trying to login to Drive or Moodle

If you get a red error message telling you that your cookies are disabled – and this prevents you from getting into Moodle, Drive, or setting up Notability to backup your notes to Drive, here are some steps to take:

1: Try a different web browser. You have three: Safari, Chrome, Firefox.

2:  Do the iPad Reboot Dance

http://tech2.mountdesales.net/blog/2017/the-ipad-reboot-dance/

 

3. Clear your Cache and Cookies

http://tech2.mountdesales.net/blog/2016/ipads-clear-cache-and-cookies-in-web-browser/

4. Shutdown your ipad before leaving home.  Don’t start it back up until you are on-campus.

5. If ALL of that fails, select
Settings –> General –> Reset  –> Reset All Settings.

You should get message telling you that settings will be reset but no data will be lost. If you do NOT see that message, CANCEL – because you selected the wrong option.

 

Come by the ARC if you have any questions!

 

Faculty, Faculty/Staff, iPads, Student, Students

iPads: Clear Cache and Cookies in Web Browser

Here’s how to clear the Cache and Cookies on your iPad web browsers.

For Safari:

Settings –> Safari
Click the “Clear Cookies and Data” button

For Chrome:

Fire up Chrome
Click the Menu icon [top right, looks like 3 lines]
Settings
Under Advanced –> Privacy

Click “Clear Cache” & “Clear Cookies, Site Data”
For Firefox:

Fire up Firefox
Click the menu, top right [looks like 3 lines]
Look for “Settings”
Clear Private Data
Select all the options and click “Clear Private Data”