Tag Archives: authentication

iPads, Student

iPads: Turn Two-Factor Authentication OFF

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Some students have turned what is called Two-Factor Authentication on inside their iCloud account.

For most of your digital devices, this is a good idea. HOWEVER, for the MDS iPads, it creates a lot more work for the tech team AND has the potential to keep your iPad from getting prepped for the next school year.

Therefore it is MANDATORY that two factor be turned off on your iCloud account [and thus your iPad] BEFORE you will be allowed to turn your iPad in.

So what happens if you don’t turn in your iPad? You get a substantial bill – enough to make the people in your life who pay the bills VERY unhappy.

So how do you know if it is turned on or off?

  • On your iPad, calling up Settings
  • Top left, click on your name
  • Click Password & Security
  • Two-Factor Authentication should be turned OFF

If it IS, then your will be allowed to turn in your iPad.

If it is ON, then do this BEFORE YOU TRY TO TURN IN YOUR IPAD:

  • On a web browser, surf over to appleid.apple.com
  • Login. Your account and password should be the same as your email – if it is not, check with Tech Support.
  • Call up Account Settings
  • Call up Security
  • Locate the part where the screen says Two-Factor Authentication is ON. Click the link to turn it OFF.
  • You will have to select some security questions. Check with Tech Support to see what we recommend.
  • DO NOT add a rescue email or a trusted phone number – unless you like making your life more complicated and giving yourself headaches.
  • Logout of the site.
  • On your iPad, you will have to type in your AppleID password again. Please do so – that way your backup can happen.

 

 

Faculty, iPads, Student

AppleID – Are you signed in?

If you are NOT signed in to your iCloud/AppleID account, then Find My iPad will NOT work. This might not seem like a big deal now, but will be when you misplace your iPad [ask the 10 students who have misplaced theirs this week] OR had theirs stolen out of their car [yes, it has happened].

So CHECK TO MAKE SURE YOU ARE LOGGED IN TO YOUR iCLOUD ACCOUNT. Here’s how:

If you running IOS 10:

Open up Settings

At the top left you will see one of two or three things:

AppleID is NOT signed in

If you see this, your iPad is NOT signed in. You should sign in RIGHT NOW – use your MDS email account and your Moodle password.

NOTE: If your moodle password does not have at least one uppercase latter, one lowercase letter, and one number, you should have modified your moodle password to make your AppleID password.

Switch the case of the first letter. If missing a number, add 1871 to the end of your moodle password.

If you have changed, or didn’t follow these instructions at the beginning, you’ll need to do the “reset password” dance.


If you see this then you are indeed signed in.

TWO-FACTOR AUTHENTICATION –> DON’T!

Click and say “NOT NOW”. Save yourself some headaches.

Click on the note about Two Factor Authentication, and click on “Not Now”. This will save you a lot of headaches.