“Your Cookies are Disabled” – trying to login to Drive or Moodle

If you get a red error message telling you that your cookies are disabled – and this prevents you from getting into Moodle, Drive, or setting up Notability to backup your notes to Drive, here are some steps to take:

1: Try a different web browser. You have three: Safari, Chrome, Firefox.

2:  Do the iPad Reboot Dance

http://tech2.mountdesales.net/blog/2017/the-ipad-reboot-dance/

 

3. Clear your Cache and Cookies

http://tech2.mountdesales.net/blog/2016/ipads-clear-cache-and-cookies-in-web-browser/

4. Shutdown your ipad before leaving home.  Don’t start it back up until you are on-campus.

5. If ALL of that fails, select
Settings –> General –> Reset  –> Reset All Settings.

You should get message telling you that settings will be reset but no data will be lost. If you do NOT see that message, CANCEL – because you selected the wrong option.

 

Come by the ARC if you have any questions!