Tag Archives: fix

Got a Wet iPhone? DO NOT GET THE RICE!

According to Apple, it is NOT a good idea to dry out an iPhone that has gotten dunked in liquid.

Here is what to do instead [taken from a MacWorld article, linked below]:

  1. Tap your iPhone gently against your hand with the connector facing down to remove excess liquid. Leave your iPhone in a dry area with some airflow. 
  2. After at least 30 minutes, try charging with a Lightning or USB-C cable or connecting an accessory.
  3. If you see the alert again, there is still liquid in the connector or under the pins of your cable. Leave your iPhone in a dry area with some airflow for up to a day. You can try again to charge or connect an accessory throughout this period. It might take up to 24 hours to fully dry.
  4. If your phone has dried out but still isn’t charging, unplug the cable from the adapter and unplug the adapter from the wall (if possible) and then connect them again.

Other things NOT to do?

  1. Using a heat source to speed up the drying [like a hair dryer. BAD idea!]
  2. Using compressed air [can cause damage to the components]
  3. Sticking a Q-tip into the charging port to try and dry things out.

WAIT FOR THINGS TO DRY OUT.

While you are waiting, MDS Tech suggests you go outside and notice the trees and bids…. and perhaps go spend some quality time with your family, sans devices.

Sources:

  1. Macworld Article: https://www.macworld.com/article/2239742/iphone-liquid-damage-dry-rice.html
  2. Apple Support notes: https://support.apple.com/en-us/102643

Keep your computers running smoothly – avoid headaches!

Full article is at https://www.techrepublic.com/article/how-to-keep-your-remote-work-setup-running-smoothly-with-regular-maintenance/

Computers and laptops really do need regular maintenance to keep running. NONE of this is difficult, but will avoid a LOT of headaches.

It does NOT look like this!

EVERY WEEK

  • Check for Updates
  • Shut down the device [don’t just restart]. Wait a few minutes. THEN turn them back on.
    • It REALLY DOES solve a variety of mysterious issues.
  • Clean up – use a cloth to remove dust and fingerprints and all the other ickiness from your device.
    • Most microfiber cloths will do just fine. You do NOT have to go buy something “computer specific”.
    • Clean the webcam as well.

EVERY MONTH

  • Refresh your internet connection – unplug your cable modem, router, switches – any gizmo relating to your internet connection. Wait a couple of minutes, then turn them back on.
    • It will take several minutes for all the device to reconnect and get settled in. Go have a glass of sweet tea while you wait, and take a deep breath.
  • Check your accounts. Go to  Have I Been Pwned to see if any of your accounts have been in a data breach. Apple’s Safari Browser as well as Google Chrome might also prompt you about accounts that have been compromised.
  • Check your backups – you DO have a back up of important data?
    • If you don’t, you’d best get on that right now. Machines DO fail – it is only a matter of time.

EVERY YEAR

  • Review your setup. Retire anything you don’t use.
    • That is a great idea from a security perspective, could save money on your power bill, and will certainly help declutter your space.
  • Document your setup – write it down! How are things connected, what gizmos do you have in the house, serial numbers, etc.

ALEKS is not working on my iPad

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What to do if ALEKS is misbehaving on your iPad

If ALEKS is not working on your iPad, here are some things to check.

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Are you on the network? Trying visiting a website you haven’t been to in a month, or one you’ve never visited [hamsandwichtees.com, for example].

See the source image

Make sure you are on the CORRECT network: MDS-student for upper school, MDS-middle for middle school.

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Have you tried using a different browser? You have three to choose from [Safari, Chrome, Firefox are all installed on your iPad. DuckDuckGo and Brave are also available on the App portal].

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Have you done the iPad Reboot Dance in the last week? If not, do it.

See the source image

Visit the ALEKS troubleshooting site. Run the diagnostics by clicking the button.

Typically Popups are blocked on the iPad. If the ALEKS troubleshooting site indicates that your popups are blocked, see these articles that tell you how to allow popups.