If you have one or several iPad apps that are “dark”, still installing, and/or giving you a message saying you need to purchase the app from the app store when you click on it, here is what to do:
If you only have a couple of them, check to see if the app is available in the app portal. If it is, try to install it from there.
However, if you have many:
Take the iPad home. Make sure it is connected to your home network. Plug it in. Leave it alone – don’t even TOUCH it – overnight.
If that doesn’t work:
Bring your iPad by the ARC when you can be without it for several hours – either first thing in the morning, or after 12:30.
Even if your iPad apps are “dark” or missing – or your iPad is broken – you can still access the LMS, use Google Meet, access Google Drive, and even check your email by using a web browser [Safari, Chrome, or Firefox, for example].
If you have apps on your ipad that are “black” or “grayed out” or just “won’t work”, here are some things to try:
First, make sure you have a live connection to the internet. Fire up a web browser and visit a website you’ve never visited before. Then plugin your iPad and wait a half-hour to see if anything changes.
If nothing has changed, then do the “iPad Reboot Dance“:
Swipe out of all your running apps,
then press AND HOLD the power button on the top of your iPad.
Swipe to turn it off.
Wait 2 minutes, and power it back on.
THEN plugin your iPad and wait a while, to see if anything changes.
Try clicking on one of the dark apps – sometimes that gets the install process kickstarted.
If NOTHING works, then send an email to IPAD – listing what apps are dark.
