Category Archives: Faculty/Staff

Anything relating to faculty and staff machines

Faculty, Faculty/Staff, iPads, Student, Students

iBook not downloading?

If your purchased iBook is not downloading, here are a couple of things to doublecheck:

  • Make sure you are indeed on the network. Try going to an OFF-campus website [hamsandwichtees.com, for example]. If it’s time to re-up your network subscription, the login screen should popup.
  • Reboot your machine. Hold down the power button until the “Slide to Turn Off” slider pops up.
  • Make sure you have room for the book on your iPad.  Settings –> About, and then look at “Available“.
  • Try clicking the download icon on the book again – and leave the app open and the iPad on for a while. If nothing changes after 15 minutes, then it’s time to call in Support.

Before you go the the website and contact Apple Support, make a note of these things about your iPad. This will save some time. Open up Settings –> About:

  • iPad Model
  • Capacity
  • Available
  • AppleID used in iBooks

Then surf over to this page:   https://getsupport.apple.com/Issues.action

  • You want help with iTunes
  • iTunes Store
  • Connecting & downloading
  • Incomplete or interrupted downloads

Then you get to choose how you want to communicate with tech support – email, chat windows, etc.

How long this process will take will change depending on the day, time of day, how many other people are trying to get technical support help, etc.

SAVE TME AND AGGRAVATION. FOLLOW THIS ADVICE:

  • Be as specific as possible about the problem. Don’t just say “well, it’s like it kinda does this“. Write down what the error message is [if there is one], or describe what the exact problem is [“I redeemed the code and the book is not downloading.”]
  • Speak/Type clearly. Enunciate. use complete sentences, correct grammar, punctuation, etc.
  • Good communication gives the impression of intelligence, and you’re more likely to get better help.
Faculty/Staff

HUDL video playback error

If you are having trouble uploading video to HUDL from your laptop. The app would upload the file and then give an error message. Below is the fix:

I can get the clips to upload into Hudl Mercury but when I click on them to review a red tab drops down saying: Error playing back video: Could not render any streams from the URI source.

The fix:

That’s just a quick setting that we need to change. Here are the steps you can follow to get that changed.

  1. Click the ffdshow folder in the Start Menu
  2. Click ‘Video Decoder Configuration’
  3. Click on ‘Codecs’ on the left side
  4. Make sure H.264/AVC,MPEG1,MPEG2,MPEG in AVI, Other MPEG2 all have the Decoder set to ‘libavcodec’
  5. Click ‘DirectShow control’ on the left and make sure only the first box is checked
  6. Click on ‘Output’ on the left
  7. Make sure the ‘Select closest matching colorspace‘ and ‘Set interface flag in output media type‘ are checked
  8. Make sure the ‘Set pixel aspect ratio in output media type‘ and ‘Allow output format changes during playback’ boxes are shaded Blue
  9. Click Apply and OK
Faculty, Faculty/Staff

Importing ExamView questions into Moodle

CLICK HERE
if you’d like the PDF file that is
complete with pretty screenshots.

  1. Download Moodle XML Builder
    It is free at:
    http://www.softpedia.com/get/Others/Home-Education/Moodle-XML-Builder.shtml
  2. Create quiz/test in ExamView.
  3. Export as Blackboard File:  File–>Export–>Blackboard 6.0+
    1. Name your questions. In the directory name, it’s suggested that you use the same name as above with the word “pics” added to it.
    2. A zipped file has now been placed on the desktop.
  4. Under Programs, open Moodle XML Builder.
  5. Click on the folder to select the test file.
  6. Choose the zipped file that was placed on your desktop earlier.
  7. Click Start.
  8. The Moodle XML Builder will place a new file on your desktop:
  9. Open your class in Moodle.
  10. In the left column, under Administration, click on Question Bank.
  11. Choose Import.
  12. Choose Moodle XML Format and drag and drop your .xml file into the space provided.
  13. Click Import.
  14. Now, your questions have been imported into Moodle. Create a quiz as you would normally.
  15. Notice: This is an .xml file. You will  get an error message if you try and
    use the .tst file.

 

[Another MDS ARC production]