Powerschool issues on the iPads

Obviously, if you don’t USE powerschool on the iPad, you can safely ignore this entry!
updated 11/8/13 – see below
If you are using the Powerschool App and you see empty classes after you login successfully, try these Tech Voodoo steps:
Reboot your ipad
Delete the app and redownload it.
If you are having this problem you are not alone.
If you are trying to use Powerschool on an iPad web browser [Safari, Chrome, etc]:
A> If you are trying to take attendance and the classes are showing up empty, try switching to the desktop site:
At the top left corner  of the page is a button that takes you back [NOT the browser’s back button!]
Keep clicking it until you see a list of links – the bottom one will say Exit to Main PS Site. Click it.
Attendance should work from that screen.
Exit to main PS site
B> Try deleting your cache:
For Safari:

Settings –> Safari
Click the “Clear Cookies and Data” button

For Chrome:

Fire up Chrome
Click the Menu icon [top right, looks like 3 lines]
Under Advanced –> Privacy

Click “Clear Cache” & “Clear Cookies, Site Data”

MS iPad Setup – 201

The 11-minute youtube video is at 
1. From the “Hello” screen
  1.  Swipe to start
  2. YES – enable Location
  3. It MIGHT ask you to select a network. Select MDS-student, then login as usual.
  4. Start using your iPad

Find the UTILITIES folder.

2. Meraki setup

  1. Inside UTILITIES, open up the Meraki SM app.
  2. If it says “Enrolled in All iPads” you are done!
  3. If it asks you to select from a list of things, select “All iPads”.
  4. If there is a field up top where you can type something, type this in [no spaces]

    016    989    9899

  5. Then click “Enroll”. There will be a series of dialogue boxes. In EACH one click the button that tells it YES or START or ENROLL – use your common sense!
  6. Eventually you’ll see a webpage saying “waiting to enroll”. When you do, go home, and back to the Utilities folder.

3. Settings –> Email

  1. Click Email
  2. Setup NEW account
  3. Click GOOGLE
  4. Type in your Name, email address, password, description {I suggest MDS for the description}
  5. Click NEXT
  6. If all four items in the next screen are Green, click SAVE. [If not, make ’em green.]

4. Settings –> iCloud [CAN be done later – this sets up the auto-backup feature.]

  1. Click iCloud
  2. Sign in with your AppleID
  3. Password SHOULD be same as moodle/email.
  4. If moodle password does NOT have at least one uppercase letter, one lowercase letter, AND one number:
    If missing case – they were supposed to switch the case of the first letter in their password.
    If missing number, they were supposed to add 1970 to the end of their password.
  5. If it doesn’t work/they can’t remember it –>  Click “Forgot AppleID/password”, and select the EMAIL option. [They probably don’t remember the answers to their security questions. If they do they can try that option.]
  6. If it DOES work, you’ll see the iCloud settings screen.
    OFF: mail, Find my Ipad
    ON: whatever else [though Notes will require yet another setup process]
  7. Click “Storage and Backup” button
  8. Click “Backup Now” button.

At the end of the video I take about 30 seconds [NOT minutes like I say in the video!] to mention a few apps that are on their ipads now.

That’s it!



iPad setup – Middle School

CLICK HERE for the video version  [You can ignore a lot of the stuff before the “Use you iPad” part.]

HERE is the Google Doc version

The text quicknotes version – SOME of the first few items may not show up on your iPad.:

First, check your Moodle password. Did you have to modify it to create an AppleID?

Moodle password:

UPPER AND lower case?

If Not:
UPPER AND lower case?  →→→→→→ Changed the 1st letter to the other case

Number?  →→→→→→ Added 1970 to the end


  1. START
    1. Set language

    1. Set Region

    2. Choose network – sign in

    3. Click DONE

    4. Next

    5. ENABLE location services

  2. Restore from iCloud Backup

    1. Type in username & Password

      1. Generally mds email address and Moodle password

      2. EXCEPTION 1: if the moodle password does NOT have at least one uppercase letter, one lowercase letter, and one number, then:

        1. if missing one case or the other: the FIRST letter was changed to the ‘other’ case

        2. if missing a number. 1970 was added at the end of the moodle password

      3. EXCEPTION 2: some 7th grade students have “temp” AppleIDs [i.e. tech+1@mds…..]. They are listed in the “Names and iPads” Google Doc. Password is Cavaliers1871

    2. Terms and Conditions→ AGREE

    3. “It may take a few minutes”

  3. DO NOT select “Restore from iTunes” as an option

  4. Sign in with your AppleID.

    1. NEXT

    2. AGREE to terms and conditions [yes, again. Because the lawyers said so!]

  5. YES, use iCloud

  6. NO, do not use “Find my ipad”

  7. Passcode – your option. If you forget it, though, it will either be massively inconvenient or disastrous for your data. We won’t know which option until it happens.

  8. Open Utilities folder, launch Meraki.

    1. Push notifications → OK

    2. Which network: All iPads

    3. Profile install → OK

    4. Push Install button

    5. Push Install now

    6. Push Install

    7. Click DONE

    8. Use Current Location? → OK

      1. If an error pops up “Location disabled for this app”

        1. Settings → Privacy → location settings

        2. Turn Meraki ON

        3. close out

  9. Setup Mail

    1. Settings → Mail, Contacts, Calendars

    2. Add Account → Google

    3. fill out email address, password, etc

    4. Description: I suggest “MDS” or “School”

    5. Make sure everything turned on [mail, contacts, calendars, notes]

    6. Save

  10. Setup iCloud

    1. Settings → iCloud

    2. Verify if needed

    3. Turn Backup ON

    4. Back Up NOW [just to be safe]


Notes, Tips, Hints, & Answers