If your subscription to the wireless network has expired [it does this every 30 days] AND you have tried to login but keep getting the “access denied error” [a BIG RED BAR across the top where you tried to login], try this:
Turn off Wi-Fi (Under settings) and WAIT 15 SECONDS (yes, you have to count).
Turn Wi-Fi back on and select the MDS-Student network. Wait until you see that network showing next to Wi-Fi on the left.
Load safari and go to www.cnn.com or hamsandwichtees.com or untuxable.com– at this time you will be prompted for your logon/password. After you login and receive a message that you are able to use the network, close that screen.
For a double-check, go to mail and make sure you have a connection – either swipe down for new messages or try to compose a message to yourself as a test.
Reason you lost connectivity????????
Meraki (a software that runs in the background – not an app you regularly use – and our wireless network) requires the user (you) to login to reauthenticate each 30-45 days. This application is one of many that keeps our digital system working well for our users and keeps others out of our digital system.
1. Open a web browser and surf over to www.iCloud.com – OR you can use the “Find My iPhone” app if someone has installed it on their device.
2. Login with your MDS AppleID and password.
Click for a larger version.
Click for a larger version
3. Click FIND MY IPAD.
At the top there is a pulldown menu where you can select a particular device. Once you do the system will try to locate your device.
Click for a bigger version
Notice you can also have the device make a sound [it sounds like a sci-fi submarine, and is quite loud], and mark it as lost. Please do not Erase the Device if you are using an MDS iPad.
In general the screen will tell you where the iPad is within about 50 feet if it is on campus.
….or do anything else that required network access to the outside world, most likely your subscription to the MDS network has expired. This happens every 30 days – it’s a network security thing.
Here’s what to do:
Try to access a website that is OFF-campus [moodle is on-campus, so it won’t help] AND that you haven’t visited before. Maybe this one? OR
Go to Settings–>Wi-Fi–>MDS-student and click FORGET THIS NETWORK. Go back to the list of networks and select it again.
OR
Swipe out of all your running apps. REboot the iPad by holding down the Power button until the “Swipe here to turn off your iPad” slider comes up. Swipe it. Once it is done shutting down – it takes about 60 seconds – turn it back on.
What you are trying to do with all of this is to get the “Welcome to the MDS Network” screen to come up. Once it does, you login with your MDS number and your Moodle password.
CLICK HERE to see what to do if you keep getting the “Access Denied” message when logging in.
This is what the signin screen looks like. Click to see a bigger version.
