Category Archives: Faculty

Faculty, iPads, Student

My iPad can’t…..[problems]

Some basic things to check when your iPad is misbehaving  – weird problems like email not downloading, or not being able to download Moodle docs into Notability, etc.

1) Do you have any room open in your ipad?
2) Have you done the Reboot Dance lately?
3) Do you have an active internet connection?
Try surfing to an off-campus site you’ve never visited before – like www.hamsandwichtees.com
4) Are you on the correct network?
Make sure you’re on MDS-student and not MDS-tech in Settings
5) Is your OS up to date?
Settings –> General –> Software Update
If not, we can switch your network and get it updated at school [takes about an hour], or you can update it at home.
6) Have you tried the Moodle document download using a different web browser?
Faculty, Faculty/Staff, iPads

Airserver – setup and using

To start Airserver on your Windows PC, click on the Caret icon on the bottom right area of your toolbar.
 

Then click on the Airserver icon:

You should be able to start Airserver if it isn’t running and set some options. Options to note:

  • Let Airserver startup automatically when you login to your machine
  • Require a passcode before anyone can broadcast to your machine
  • Show a passcode onscreen – which someone would have to enter before they can project.

Advice:

TRY IT OUT before using in class. You just never know what technical glitches you might encounter!

How do I mirror my iOS device over to a computer running AirServer?

On your iPad running iOS 10 or later: follow these steps to connect to AirServer from your iOS device:
  1. Swipe up from the bottom of your screen to access Control Center.
  2. The Control Center should show an option called “AirPlay Mirroring”, tap the “AirPlay Mirroring” window.
    If the option “AirPlay Mirroring” is not available, then swipe the control center to the left and the option “AirPlay Mirroring” should be visible.
  3. Now you should have a list of AirPlay receivers on your network from the menu that appeared.
  4. Select the AirPlay destination that has your computer name and the Mirroring should start on your screen.
If you are using iOS 9 or earlier you can connect to AirServer from your iOS device by following these steps:
  1. Swipe up from the bottom of your screen to access Control Center
  2. Tap the AirPlay icon. You should now see a list of AirPlay enabled receivers available on your network.
  3. Tap the name of your AirPlay receiver you wish to AirPlay to. This would be the name of your computer if you are streaming to.
  4. To begin mirroring, toggle the mirroring switch.

CLICK HERE to see a visual picture tour of the process.

You CAN have multiple iPads on your screen at the same time. CLICK HERE for details.

 

General help: https://support.airserver.com/

Sources for the above information:

https://support.airserver.com/customer/en/portal/articles/1465551-how-do-i-mirror-my-ios-device-over-to-a-computer-running-airserver-

https://support.airserver.com/customer/en/portal/articles/1470556-how-to-connect-an-ios-device-to-your-mac-pc

 

Faculty, iPads, Student

AppleID – Are you signed in?

If you are NOT signed in to your iCloud/AppleID account, then Find My iPad will NOT work. This might not seem like a big deal now, but will be when you misplace your iPad [ask the 10 students who have misplaced theirs this week] OR had theirs stolen out of their car [yes, it has happened].

So CHECK TO MAKE SURE YOU ARE LOGGED IN TO YOUR iCLOUD ACCOUNT. Here’s how:

If you running IOS 10:

Open up Settings

At the top left you will see one of two or three things:

AppleID is NOT signed in

If you see this, your iPad is NOT signed in. You should sign in RIGHT NOW – use your MDS email account and your Moodle password.

NOTE: If your moodle password does not have at least one uppercase latter, one lowercase letter, and one number, you should have modified your moodle password to make your AppleID password.

Switch the case of the first letter. If missing a number, add 1871 to the end of your moodle password.

If you have changed, or didn’t follow these instructions at the beginning, you’ll need to do the “reset password” dance.


If you see this then you are indeed signed in.

TWO-FACTOR AUTHENTICATION –> DON’T!

Click and say “NOT NOW”. Save yourself some headaches.

Click on the note about Two Factor Authentication, and click on “Not Now”. This will save you a lot of headaches.