The LMS system is being overwhelmed, which is one reason why so many are having trouble logging in. Note that this is a cloud-based product, and hundreds of thousands of students internationally have now been moved to online learning. Thus it’s not exactly surprising that the system is struggling a bit.
1) Please email your teacher at the beginning of each class that you ARE trying, and describe what is happening.
2) Keep trying every 5 minutes [not every 5 seconds!]
3) If something changes, please let tech know.
4) Keep an eye on tech.mountdesales.net for updates. We’ll be posting updates, news, and tips there as we go through this process.
Many people use the same password at difference sites – including for their email. So if your account info was among those hacked in the many online data thefts over the last few years, those passwords may be floating around.