Some students have turned what is called Two-Factor Authentication on inside their iCloud account.
For most of your digital devices, this is a good idea. HOWEVER, for the MDS iPads, it creates a lot more work for the tech team AND has the potential to keep your iPad from getting prepped for the next school year.
Therefore it is MANDATORY that two factor be turned off on your iCloud account [and thus your iPad] BEFORE you will be allowed to turn your iPad in.
So what happens if you don’t turn in your iPad? You get a substantial bill – enough to make the people in your life who pay the bills VERY unhappy.
So how do you know if it is turned on or off?
On your iPad, calling up Settings
Top left, click on your name
Click Password & Security
Two-Factor Authentication should be turned OFF
If it IS, then your will be allowed to turn in your iPad.
If it is ON, then do this BEFORE YOU TRY TO TURN IN YOUR IPAD:
On a web browser, surf over to appleid.apple.com
Login. Your account and password should be the same as your email – if it is not, check with Tech Support.
Call up Account Settings
Call up Security
Locate the part where the screen says Two-Factor Authentication is ON. Click the link to turn it OFF.
You will have to select some security questions. Check with Tech Support to see what we recommend.
DO NOT add a rescue email or a trusted phone number – unless you like making your life more complicated and giving yourself headaches.
Logout of the site.
On your iPad, you will have to type in your AppleID password again. Please do so – that way your backup can happen.
If you are NOT signed in to your iCloud/AppleID account, then Find My iPad will NOT work. This might not seem like a big deal now, but will be when you misplace your iPad [ask the 10 students who have misplaced theirs this week] OR had theirs stolen out of their car [yes, it has happened].
So CHECK TO MAKE SURE YOU ARE LOGGED IN TO YOUR iCLOUD ACCOUNT. Here’s how:
If you running IOS 10:
Open up Settings
At the top left you will see one of two or three things:
If you see this, your iPad is NOT signed in. You should sign in RIGHT NOW – use your MDS email account and your Moodle password.
NOTE: If your moodle password does not have at least one uppercase latter, one lowercase letter, and one number, you should have modified your moodle password to make your AppleID password.
Switch the case of the first letter. If missing a number, add 1871 to the end of your moodle password.
If you have changed, or didn’t follow these instructions at the beginning, you’ll need to do the “reset password” dance.
If you see this then you are indeed signed in.
TWO-FACTOR AUTHENTICATION –> DON’T!
Click on the note about Two Factor Authentication, and click on “Not Now”. This will save you a lot of headaches.
We’ve had several students lately who have lost data because they had not correctly setup their backups – and then their iPads were either damaged or “the mysterious someone” reset their passcode.
Right now, while you are thinking about it, check to make sure your data is being backed up:
Settings –> iCloud –> Backups ON. GO ahead and click the button to do a backup RIGHT NOW, since you’re there…….
Drive –> Settings –> Photos. YES, automatically backup your Pix and Vids to Drive. The other settings involved are your call [ they won’t make much difference since we are a Google school].
Notability –> Gear icon, bottom left –> Autobackups –> Google Drive should have a checkmark. If it doesn’t, select it. You’ll be prompted through the signon process.
ONCE MORE OPTIONAL THING YOU CAN DO:
Settings –> iTunes. Sign in. The iPad Guy suggests using your personal AppleID [that way any music you buy will always be yours]. If you will never be buying music through iTunes, then it’s OK to use your MDS AppleID. [AND you can switch accounts later if things change].
There IS an option to NOT have a credit card on the account – but you have to look for it on the screen where Apple asks for your credit card.
This betters the odds of doing a simple restore-from-iCloud if your machine croaks, as opposed to setting up from scratch and having the download all your backups manually.