Tag Archives: dark

Black iPad Apps – what to do

If you have apps on your ipad that are “black” or “grayed out” or just “won’t work”, here are some things to try:

  1. First, make sure you have a live connection to the internet. Fire up a web browser and visit a website you’ve never visited before. Then plugin your iPad and wait a half-hour to see if anything changes.
  2. If nothing has changed,  then do the “iPad Reboot Dance“:
    Swipe out of all your running apps,
    then press AND HOLD the power button on the top of your iPad.
    Swipe to turn it off.
    Wait 2 minutes, and power it back on.
    THEN plugin your iPad and wait a while, to see if anything changes.
  3. Try clicking on one of the dark apps – sometimes that gets the install process kickstarted.

If NOTHING works, then send an email to IPAD – listing what apps are dark.


“Black” ipad apps – “Doing the Dance”

If you have an app that STAYS black [which means the iPad has made room for it, but has NOT downloaded and installed it], then MDS Tech might ask you to “do the dance”. Here are the steps:

  1. Double-click the home button. Swipe up on ALL the apps you have running.
  2. Hold down the power button on the top until the “Swipe to turn off” slider appears onscreen.
  3. Swipe the slider to turn it off.
  4. WAIT TEN INTERMINABLE MINUTES. While you are waiting, work on your homework…or ask someone what “interminable” means.
  5. Start your iPad up.
  6. Go to the black app.
  7. If it has the name of the app, click it. That should change to the word “Waiting”.
  8. Wait.
  9. Wait some more.
  10. Wait even longer.

Let MDS Tech know when the app installs.

You can also do this at home, as long as your iPad on is on wireless network.