Tag Archives: cookies

“Your Cookies are Disabled” – trying to login to Drive or Moodle

If you get a red error message telling you that your cookies are disabled – and this prevents you from getting into Moodle, Drive, or setting up Notability to backup your notes to Drive, here are some steps to take:

1: Try a different web browser. You have three: Safari, Chrome, Firefox.

2:  Do the iPad Reboot Dance

The “iPad Reboot Dance”

 

3. Clear your Cache and Cookies

iPads: Clear Cache and Cookies in Web Browser

4. Shutdown your ipad before leaving home.  Don’t start it back up until you are on-campus.

5. If ALL of that fails, select
Settings –> General –> Reset  –> Reset All Settings.

You should get message telling you that settings will be reset but no data will be lost. If you do NOT see that message, CANCEL – because you selected the wrong option.

 

Come by the ARC if you have any questions!

 

iPads: Clear Cache and Cookies in Web Browser

Here’s how to clear the Cache and Cookies on your iPad web browsers.

For Safari:

Settings –> Safari
Click the “Clear Cookies and Data” button

For Chrome:

Fire up Chrome
Click the Menu icon [top right, looks like 3 lines]
Settings
Under Advanced –> Privacy

Click “Clear Cache” & “Clear Cookies, Site Data”
For Firefox:

Fire up Firefox
Click the menu, top right [looks like 3 lines]
Look for “Settings”
Clear Private Data
Select all the options and click “Clear Private Data”