Tag Archives: cache

“Your Cookies are Disabled” – trying to login to Drive or Moodle

If you get a red error message telling you that your cookies are disabled – and this prevents you from getting into Moodle, Drive, or setting up Notability to backup your notes to Drive, here are some steps to take:

1: Try a different web browser. You have three: Safari, Chrome, Firefox.

2:  Do the iPad Reboot Dance

The “iPad Reboot Dance”

 

3. Clear your Cache and Cookies

iPads: Clear Cache and Cookies in Web Browser

4. Shutdown your ipad before leaving home.  Don’t start it back up until you are on-campus.

5. If ALL of that fails, select
Settings –> General –> Reset  –> Reset All Settings.

You should get message telling you that settings will be reset but no data will be lost. If you do NOT see that message, CANCEL – because you selected the wrong option.

 

Come by the ARC if you have any questions!

 

iPads: Clear Cache and Cookies in Web Browser

Here’s how to clear the Cache and Cookies on your iPad web browsers.

For Safari:

Settings –> Safari
Click the “Clear Cookies and Data” button

For Chrome:

Fire up Chrome
Click the Menu icon [top right, looks like 3 lines]
Settings
Under Advanced –> Privacy

Click “Clear Cache” & “Clear Cookies, Site Data”
For Firefox:

Fire up Firefox
Click the menu, top right [looks like 3 lines]
Look for “Settings”
Clear Private Data
Select all the options and click “Clear Private Data”

 

Aleks – iPads – won’t load

If ALEKS won’t load on your iPad [but it does on other’s iPads], then you should clear out your web cache. Click any graphic below to see a larger version.


 

SAFARI


Call up the Settings App. Click on Safari, on the left side.

 

Click on the link “Clear History and Website Data

 


CHROME


 

Call up Chrome. Click the Three little dots, up on the top right.

That will pull down a menu. Select “Settings“.

Click “Privacy

Click “Clear All

Click “Done

 

ALEKS should work now.