If you get a red error message telling you that your cookies are disabled – and this prevents you from getting into Moodle, Drive, or setting up Notability to backup your notes to Drive, here are some steps to take:
1: Try a different web browser. You have three: Safari, Chrome, Firefox.
2: Do the iPad Reboot Dance
The “iPad Reboot Dance”
3. Clear your Cache and Cookies
iPads: Clear Cache and Cookies in Web Browser
4. Shutdown your ipad before leaving home. Don’t start it back up until you are on-campus.
5. If ALL of that fails, select
Settings –> General –> Reset –> Reset All Settings.
You should get message telling you that settings will be reset but no data will be lost. If you do NOT see that message, CANCEL – because you selected the wrong option.
Come by the ARC if you have any questions!
Here’s how to clear the Cache and Cookies on your iPad web browsers.
Settings –> Safari
Click the “Clear Cookies and Data” button
Fire up Chrome
Click the Menu icon [top right, looks like 3 lines]
Under Advanced –> Privacy
Click “Clear Cache” & “Clear Cookies, Site Data”
Fire up Firefox
Click the menu, top right [looks like 3 lines]
Look for “Settings”
Clear Private Data
Select all the options and click “Clear Private Data”
If ALEKS won’t load on your iPad [but it does on other’s iPads], then you should clear out your web cache. Click any graphic below to see a larger version.
Call up the Settings App. Click on Safari, on the left side.
Click on the link “Clear History and Website Data”
Call up Chrome. Click the Three little dots, up on the top right.
That will pull down a menu. Select “Settings“.
Click “Clear All”
ALEKS should work now.